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Contact Us
Luiza Vizoli
Twin Cities-Minnesota, USA

email: vizoliart@gmail.com

Shipping

PACKAGING & SHIPPING: All of the paintings for sale are shipped stretched, and are ready to hang. Your painting will be packaged carefully, and shipped in a custom box, ready to liven up your walls when you receive it!а Note: All the orders received on Friday, Saturday and Sunday will be shipped on Monday.аShipping rates are for our FedEx Standard Ground service within the 48 connecting states. Orders for Alaska, Hawaii, P.R. and U.S. Territories: add $15.00 to the shipping cost. аYour order is shipped as soon as your painting is paid in full. We will contact you with the shipment and tracking information when your painting is ready to be shipped. Shipping transit time is generally 3 to 5 business days. а

SHIPPING CARRIERS: We ship FedEx Standard Ground (approx 3-5 business days transit time) for United States orders, and the US Postal Service (3-14 business days) for International Orders. Note about International Orders: Because of Postal size limitations, not all sizes are available for all countries. Any International customs duties, taxes, broker fees are unknown to the seller and are the responsibility of the buyer.а

PO BOXES: Sorry, but FedEx cannot deliver to PO Boxes. Additionally, PO Boxes are limited in size-The USPS delivers packages 11" x 14" and smaller to a P.O. Box. аWEEKENDS: Please be aware that FedEx does not deliver on Sunday. FedEx will attempt a Saturday delivery for Home Delivery. а

TRACKING: USA Orders: Your package will have a tracking number which will be emailed to you at the time the label is created for shipment. You will be able to track the package on the respective carrier's website by the next business day after you receive your tracking number.

INTERNATIONAL ORDERS: Please Contact Us for international shipping costs. All the shipping prices on the website are for continental USA only. Alaska and Hawaii not included.We will email you the tracking numberаThe Artwork will be carefully packed and insured during transit to cover any damage or non-delivery. The Buyer must check all deliveries upon arrival. If the Artwork is damaged, the Buyer must inform me immediately to arrange a refund, exchange or replacement.а

REFUNDS AND EXCHANGES:аRETURNED paintings are subject to EXCHANGE only! We will process returns and refunds within 14 (fourteen) days of delivery. Details:-the Buyer will be responsible for shipping and returning-the Buyer will receive a full refund of the cost of the Artwork less shipping and handling costs and PayPal fees as soon as I have received the Artwork back in original condition. -the refund will be given in the form of Merchandise Credit, which can be used towards purchasing another Artwork within 2 (two) months Please note that this Refund Policy is applicable only to the artworks purchased as "Currently Available" and not to "Available By Commission". There is no return or exchange for custom made artworks. аа

### NOTE about INTERNATIONAL ORDERS: Because of Postal size limitations, not all sizes are available for all countries.

*** Any International customs duties, taxes, broker fees are unknown to the seller and are the responsibility of the buyer.

***Please, contact us prior to place your order for the international shipping destinations -include in the email the country and the postal code.

###IMPORTANT: If we will not receive any email with the international shipping address prior to order we will cancel the order

WE DO NOT SHIP TO UNCONFIRMED ADDRESSES.

DAMAGES: The Artwork will be carefully packed and insured during transit to cover any damage or non-delivery. The Buyer must check all deliveries upon arrival and do not accept/sign for receiving the package, if the package has external damages. If the Artwork is damaged, the Buyer must inform me immediately to arrange a refund, exchange or replacement.ай Copyright remains with the artist, even after sale of the work. You are purchasing the original only. You may not copy the work for any other reason.