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Contact Us
Luiza Vizoli
Twin Cities-Minnesota, USA

email: vizoliart@gmail.com

FAQ

Welcome to my website.

Iím worried about buying art online, for obvious reasons, particularly investment value. Is your work one of a kind?
My work is always one of a kind. Each painting is unique and Iíve always kept it that way.

Do you provide a Certificate of Authenticity?
Every original painting comes with a Certificate of Authenticity (COA) hand signed by me the artist which includes the information of the artwork along with the COA number that matches the painting.

I would like to check the work available at your studio/gallery, can I just drop by?
Sorry, the only way you can enjoy the paintings is in our online gallery.


Do you use cookies?
Yes, we use cookies that store your session to make it easier for you to access your account and retrieve your shopping cart if you have added items for later.

How do I know when my order has shipped?
You will receive an email confirming the shipment of your order.


When will my order ship?
Original paintings ship between 2-3 days after payment is received and effective.

What methods of payment do you accept?
We accept PayPal, Money Order (for US customers only), Personal Checks (for US customers only).

Do you ship to my country?
We ship worldwide via USPS and FedEx where USPS canít reach. For some countries restrictions apply due to size limitations. For more information please read the Shipping Policy† page.

How much is shipping for my item?
For more information please read the Shipping Policy† page.


Will you insure my package?
All the packages †are insured.


Do I have to pay customs?
Unfortunately some countries are not exempt of taxes for paintings/art, and when your package arrives destination it will have to clear customs (pay taxes) to be delivered to you. Any custom duties, taxes and any other charge that the country of destination might apply are the responsibility of the customer. The shipping and handling charges do not include any custom duties that your country might impose.

I live in Twin Cities, can I pick my painting up at your studio/gallery?
We are sorry but you cannot pick up your artwork personally. We do offer fast delivery within 20 miles radius from Saint Paul.

What is your Privacy Policy?
You can find our privacy policy in our privacy policy web page.

Where can I find your terms and conditions?
Please visit our terms and conditions† web page for more information.

Do you store my Credit Card information?
No. It is illegal to store credit card information. We donít store your credit card information in any way. We use PayPal a leading company in credit card processing that will process your credit card via SSL and will confirm and approve your purchase.

Can I print any image on your website to give away to a friend or to sell in my store?

No. That is a federal violation of Luiza Vizoliís copyright penalized with a fine of up to $150.000,00 plus lawyer fees per stolen work. You CAN NOT reproduce, print or create derivative works of any of Luiza Vizoliís works found on her website or other websites for any purpose without the artist written consent. Luiza Vizoli holds absolute copyright of all her works whether the original painting has sold or not. For more information on copyright in the US please visit www.copyright.gov

I purchased an original painting long time ago, can I create prints?
No. That is a federal violation of Luiza Vizoliís copyright penalized with a fine of up to $150.000,00 plus lawyer fees per stolen work. Although you purchased the original painting, Luiza Vizoli holds absolute copyright of every one of her works as stated by the copyright office in the US and the Berne Convention. You CAN NOT reproduce, print or create derivative works of any of Luiza Vizoliís works found on her website or other websites for any purpose without the artist written consent. Luiza Vizoli holds absolute copyright of all her works whether the original painting has sold or not. For more information on copyright in the US please visit www.copyright.gov

Do I need to enter my Credit Card or Bank Account number when I register for an account with you?
No! by law we do not request nor store any financial information when you open an account or place a purchase. Registering an account with us is FREE and safe. The only information required are your name, last name, billing and shipping address (in case they are different), phone number and email address.